Last Updated: June 29, 2026
At Heapy Property Group, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our property services.
We collect personal information that you voluntarily provide to us when you express interest in our property services, including your name, email address, phone number, and property preferences. We also collect information automatically through cookies and similar technologies when you visit our website, such as your IP address, browser type, and browsing behavior.
We use your personal information to provide and improve our property services, communicate with you about properties that match your criteria, respond to your inquiries, send you marketing communications (with your consent), analyze website usage to enhance user experience, and comply with legal obligations. We may also use your information to protect against fraudulent or illegal activity.
We do not sell your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting our business, property owners and landlords when you express interest in their properties, legal and regulatory authorities when required by law, and potential buyers in the event of a business sale or merger. All third parties are required to maintain the confidentiality of your information.
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, regular security assessments, and restricted access to personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Under Australian privacy law, you have the right to access the personal information we hold about you, request correction of inaccurate information, request deletion of your personal information (subject to legal requirements), opt-out of marketing communications, and lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe we have breached your privacy rights.
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings, though disabling cookies may affect website functionality. We use both session cookies (temporary) and persistent cookies (stored on your device) for various purposes including authentication, preferences, and analytics.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a revised effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact Heapy Property Group. We are committed to addressing your privacy concerns promptly and transparently. You can reach us through the contact information provided on our website.